FAQ

We offer flexible pricing options, including per-person rates, platter-based pricing, and flat-rate packages. If you’re unsure of the best option for your event, feel free to reach out and we’ll be happy to guide you.

For events held at our venue, the booked space and staff are included free of charge. If you’re hosting at an external venue and require staff, additional equipment, or tableware, extra charges will apply. We’re happy to discuss your specific needs to provide a tailored solution.

Yes! You can visit The Chippo/Mama B’s to try our extensive menu, available seven days a week. If you’d like a custom tasting plate, please contact us in advance, and we’ll be happy to arrange it for you.

We offer a full range of drink packages at The Chippo, including alcoholic and non-alcoholic options. For off-site catering, we currently provide juices and soft drinks. Let us know your preferences, and we can tailor a package to suit your event.

For delivery-only services, a delivery fee will apply based on your location. Additionally, functions invoiced for payment are subject to GST.

We accept cash, credit cards, and bank transfers. Let us know if you have any specific payment preferences, and we’ll do our best to accommodate.

Deposits are non-refundable, and cancellations must be made at least 7 days prior to your event. However, we understand that unexpected situations can arise, and we’re always happy to work with you to reschedule or find a fair solution.

Yes, we take care of both setup and cleanup for your event. At our venue, this service is free of charge. For outside venues, additional fees apply based on the number of staff required and the duration of the event.

For off-site events, our team typically arrives one to one and a half hours prior to the event to ensure everything is set up smoothly and on time.

Yes, we can provide serving staff for your event. Staffing rates vary depending on the time and day of the event, and we can accommodate any number of staff required to meet your needs.

We are happy to arrange tables, chairs, flowers, and decorations for your event. These items are outsourced and will incur additional fees, which we will discuss with you before making any arrangements.

Absolutely! We are happy to collaborate with your event planners, venue staff, or other vendors to ensure a seamless and successful event.

All of our food is prepared in our commercial kitchen to ensure the highest quality and safety. For delivery-only options, we ensure everything is ready to eat upon arrival. For catered events, we complete the finishing touches on-site at your preferred venue for the freshest experience.

Yes, we hold a food safety license and public liability insurance, ensuring we meet all local health and safety standards.

Any leftover food is yours to keep! We package everything in catering boxes, making it easy to store and take home after your event.

Yes, we can arrange rental dishes, cutlery, and other equipment as needed. These items are outsourced and will incur additional charges. However, if your event is held at The Chippo, there is no extra charge for basic dining essentials.

We’ve got you covered! We understand how important your event is, and we have a large team to call upon if needed. With our commitment to punctuality and reliability, our goal is to ensure your event runs smoothly and stress-free.